Frequently Asked Questions
📦 Shipping & Delivery
How long will it take to receive my order?
Our orders are shipped with trusted partners, and most customers receive their package within 5–15 days (including weekends). You’ll receive a tracking link as soon as your order has been dispatched, so you can follow it every step of the way.
Do you offer international shipping?
Yes! Beauvi ships across Europe and the UK. Delivery times may vary slightly by country, but we always aim to deliver your order as quickly as possible.
🔄 Orders & Returns
Can I track my order?
Absolutely. Once your order is processed, you’ll receive a tracking number via email so you can check the status of your delivery anytime.
What if I want to return an item?
We offer hassle-free returns within 14 days of delivery. If your item is unused, in its original condition, and in the original packaging, simply contact us at info@bybeauvi.com and our team will guide you through the process.
💳 Payments & Security
What payment methods do you accept?
We accept all major credit and debit cards. All transactions are encrypted to ensure your details remain 100% safe.
Is it safe to shop on Beauvi?
Yes – your privacy and security are our top priority. Our store is SSL-secured and all payments are processed safely through trusted providers.
🌸 Products & Quality
Are the products safe to use?
Yes. We carefully source every product from reliable partners to ensure quality and safety. Our beauty tools are designed for everyday use and are gentle on the skin and hair.
Do your products come with instructions?
Yes, most of our tools include clear instructions or guides to help you get the best results from your purchase.
🙋 Need more help?
Can’t find the answer you’re looking for? Our team is here to help – just send us a message at info@bybeauvi.com and we’ll get back to you within 24 hours.
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